Monday, May 11, 2015

One to Avoid: L'Oréal Preference Mousse Absolue.

Hi!

First off, this isn't a L'Oréal bashing session. I love the brand, and have been using their haircare and makeup for nigh on fifteen years, if not more. It was because of my past experience and my trust in the brand that I felt 100% confident in picking this hair colour up when I saw it in Boots.


It cost me €15.99, which is a lot to spend on a home dye kit. This claimed to be re-usable, which I thought was good value, as sometimes I just need to do my roots and end up wasting colour. It also had some great claims about grey coverage and delivering shine, which are my main concerns.



The kit looks like this:


You get everything you need for two applications, plus a conditioner with enough for six applications. The mousse itself is contained in two cans joined together - the colour and the developer. As they're kept seperate, the colour is re-usable when you replace the nozzle with the lid again. More about that in a few minutes.

There are detailed instructions on how to use this product:



I followed these instructions to the letter - I shook the can, I kept it upright, I massaged into my hairline, I left on for the required time. I did everything I was supposed to - I've been colouring my own hair since I was 12 years old and discovered Glints, so I am familiar with the process.

I hit my first snag with the gloves - they were extremely tight. I don't have big huge hands, and the gloves were a tight squeeze. So tight that one of them split and I was left with a dirty-looking dyed finger.


The mousse was fine, it was easy to work with and it wasn't particulary offensive in the smell department. It's white, so I had no idea if the colour was correct, but as it began to develop I saw dark patches appear on my forehead so I knew it was working.

Here's my hair before, you can see the greys and how dull it is (sob) - you can also see how dark it is:


Here's what it looked like after the developing time (I left it on over 40 minutes):


It looked exactly the same wet. My greys looked more pronounced, if that was possible. I thought it might be a trick of the light and dried it - that's when I noticed the red.




Disgusted doesn't even begin to cover it, folks. To me, it seems like the developer and colour didn't mix properly, hence the bleaching effect and total lack of any dye at all on my greys. I shook that can for Ireland - I shook the damn thing like a polaroid picture. Seriously. I shook it, I kept it upright, I followed all the instructions. I'm not a novice at this, I know how to comb colour through, I know how to apply it, I did the whole massage thing. I am left with hair that is as dull as dishwater, and several different colours from gold to bronze.

Gutted. Absolutely gutted. This was an expensive product and a treat for someone like me who doesn't have time to sit in a salon and get a proper colour. I'm now letting my hair settle for a week or two before I go at it again, I'm just disgusted. I'm also very dubious as to the whole "reusable" element - the instructions on the actual can are in German. Mein Deutsch ist sketchy at best, so I have no idea where or how this is supposed to be stored. Risk of explosion and general crapness made me put it straight into the bin.

I would not recommend this - and if I had been smart enough to google beforehand, I would have read Sophistikat's almost identical experience and over 400 negative reviews on the Boots website. As I said at the start - I'm a big fan of L'Oréal (I have their new Elvive range waiting for me in a Boots order) - which is why this stung all the more. I feel like a friend just kicked me up the arse. And I was left with a black finger.

Try something from their Casting Creme Gloss range instead.



17 comments:

  1. Oh my word that's shocking Sharon! I hope you can get it the bronze/reddish colour sorted. Very expensive home dye kit as well and then to end up with those results is very disappointing :-( x

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    1. It's shocking, I definitely wasn't expecting to end up with lighter patches on my hair! I'll go back to the casting creme or clairol at the weekend x

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  2. Oh gosh that is awful!! I would be so upset too, I will avoid that one for sure and stick to the casting creme xx

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    1. The casting creme range is lovely, gorgeous shine and really nice coverage. Pity I didn't stick to it myself! x

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  3. Oh dear. L'Oreal can get it so right but when they get it wrong they get it really wrong. You can't really be lead astray by their casting crème gloss.

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    1. I'll not stray from it again, Claire! Fell for the gimmick hook line and sinker x

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  4. I'm really sorry to hear about this missus, I know how frustrating it is when you're not happy with your hair.

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    1. Thanks Emma, it's a nuisance, hopefully I'll have it sorted by the weekend - lesson learned, stick to what I know! x

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  5. Oh Sharon, that's a horrible thing to happen :( I hope you can get it sorted, I can't believe there's been so many complaints about it and it hasn't been fixed!

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    1. Yeah it's a bit mad, isn't it? I'd have imagined they'd tackle some of the issues.

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  6. Ah Jaysus, this is awful Sharon, you poor thing. I always get really upset when things go wrong with my hair so I feel you. Hope you get it sorted soon. X

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    1. It's a total nuisance because I got it cut last Friday for the first time in ages and haven't been able to wear it down at all. Fingers crossed I'll have it sorted by the weekend xx

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  7. It sounds like such a great concept, but wow, does it fail hard. Sorry for the hassle and disappointment.

    Honestly I just can't stop giggling at the instruction pictures, all glam-gloves and delicate poses and full, evening makeup on to dye her hair. (>_<)

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    1. Thanks Elizabeth xx I never even noticed that, she does have a full face on!! She's definitely not wearing the gloves from the kit, they're made for four year olds :(

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  8. oh my goodness, hows awful for you, hope your next home dye is a success! I tend to go to the hairdresser every 3 months or so for a full colour and do home dyes in the interim to cover the grey coming thru...will def steer clear of this tho, thanks for the warning! x

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  9. I've been meaning to get my hair done but the salons are so expensive these days. I as quoted €75 for a cut and colour recently and thought maybe I'd skip the cut and colour it myself but after seeing this no way will I risk it! I'll wait until baby is born and treat myself before her christening perhaps!!

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  10. I have used it several times and didn't have any issues with it

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Talk at me!